Accept/Reject/Dispatch/Reopen Task

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Usage

Use this dialog box to accept, reject, dispatch and/or reopen  the particular task. If the task needs to be accepted, data has to be entered in the Task Work Folder and Contact Notes Message  fields. If the task needs to be rejected, data has to be entered in all the fields. If the task needs to be dispatched, data has to be entered in all the fields. If the task needs to be reopened, data has to be entered in Task Work Folder and Contact Notes Message fields.

Activity Diagrams

Handle Task
Handle Case

Activities

Accept Task from Queue
Dispatch Task