CRO Receive Parts
The receive part functionality is used to report receipt of parts sent from
the customer. It is used both on exchange lines and repair lines. For singe
exchanges this activity is used to receive the exchange units sent from the
customer. These part can also be received using a CRO receive order. For loans
this activity is used to return company owned loan units from the customer. For
double exchanges this activity is used to return company owned loan units from
the customer, which the customer has been using while the customer's repair part
items is being repaired. The repair parts in a double exchange scenario need to
be received on the appropriate repair line in the Repairs tab.
CRO Material Receive Order
It is possible to utilize the existing purchase order process to receive and reserve customer owned parts. The CRO Material Receive Order is created in Released state for the part defined on the component repair order line with the corresponding quantity. The CRO Material Receive Order is a purchase order and hence is it possible to use all purchase order related functionality for example; receive in to an arrival location, move to a quality inspection location, process control plans etc. The CRO Material Receive Order is recommended to use for more complex parts with high demands of inspections before processing and/or with low frequency of recurrent work scope. The CRO Material Receive Order can be considered as a more controlled way to receive customer owned parts than the receive part functionality. The user can also record accessories which were sent by the customer with the part to be repaired when using the CRO Material Receive Order.