New CRO Assistant - Step 1/4

[To Manage CRO Request]

Usage

Use this assistant to create a new component repair order (CRO). The CRO consists of a header and part lines and is used for different types of services. In the first step you will specify the general information on the CRO, i.e., the header. The information entered in the CRO header is inherited to all CRO lines. You can manually change the default values retrieved from the header on the part line at any time during the repair process. You have two options for entering a CRO, manual entry or using an assistant that guides you through the steps. The user assistant is divided into three steps and covers both mandatory and optional steps.

• In the first step you will specify the general information on the component repair order, i.e., the header.
• In the second step you may create component exchange lines, including information about any accessories enclosed with the exchange part.
• In the third step you may optionally specify fault information for the repair parts.
• In the fourth step you may create component repair lines, including information about any accessories enclosed with the repair part.

For the description of each step in the assistant, follow the appropriate link: Step 2, Step 3 and Step 4.

Activity Diagrams

Register component repair request

Activities

Enter CRO header
Enter or modify general fault information
Enter or modify fault information on CRO Line
Register accessories