Use this tab to view and enter component repair order (CRO) part lines associated with a repair order. It is on the part line that the part and the quantity to be repaired is defined. All possible actions for a component repair order are done on a line level. The parts to be processed on the Repair lines must be owned by the same customer. The information entered in the CRO header is inherited to all repair lines. On the part line you can manually change the default values retrieved from the header at any time during the repair process. You can create new part lines for an existing component repair order as long as the status is Released. Activities such as material reservation, direct receipt and signing-off tasks on repair lines can be performed using this tab.
For the description of each sub tab in the window follow the appropriate link: Repair Order, Accessories, Tracking Info, Service Type, Journal, Transactions, Cost Lines, and Sales Lines.
Register CRO request
Inspect parts
Select services
Release to repair
Reserve parts manually
Sign off work
Report receipt
from CRO
Modify
receipt from CRO
Create CRO receive order
Report arrival,
component MRO
Create customer order from CRO line
Handle cost and sales lines
Modify CRO work scope
Enter CRO part
line
Enter
or modify fault information on CRO Line
Enter
or modify package condition
Enter note
Select repair order type
Report
receipt directly from CRO line
Create CRO
receive order
Report
arrival from a CRO receive order
Reserve repair part from inventory
Register
accessories
Create customer
order from CRO line
Add to existing
customer order
Release CRO
line to shop order
Generate CRO task list
Approve or re-open CRO line tasks
Release CRO line
to work order
Release CRO
line to external service order
Unrelease CRO line
Calculate cost lines
Generate sales lines
Sign off tasks
Transfer sales lines to customer order
Cancel CRO line
Close or reopen CRO
Set CRO line on-hold
Return CRO to repair
Scrap all or a
subset of received parts
Cancel all or a
subset of receipt
Undo transfer to sales line to customer order
Remove
operations from repair shop order
Remove
material lines from repair shop order
Select service
types
Select part service contract line
Modify service price
Add service
types on CRO line
Remove
service type from CRO line
Select service type as default
Add standard job on
work order
Add operations on
repair shop order
Add material
lines on repair shop order
Add repair
codes manually on disposition shop order
Add or modify service type on cost line
Add sales lines manually
Delete sales line
Exclude sales line
Modify sales price