Analyze Customer Reminder Detail

Explanation

The Analyze Customer Reminder Detail activity is used to break down a reminder total of Customer Reminder Analysis window into the reminded items. The displayed information in the detail window covers reminded invoices and also credit items, difference items, payment on accounts and payment in advance which were included as due in customer reminder proposal and were printed or sent to the reminder recipient by email, fax or XML file output. A cancelled reminder item is not displayed.

Prerequisites

This activity requires that reminders have been printed or sent to a reminder recipient by E-mail, fax or using an XML file. The reminders must not have been cancelled.

System Effects

As a result of this activity the selected information will be displayed.

Window

Customer Reminder Analysis

Related Window Descriptions

Customer Reminder Analysis Detail
Customer Reminder Analysis

Procedure

To view details in customer reminder analysis:

1. Open Customer Reminder Analysis window.
2. Enter the query for statistical reminder data on which you are interested, for example select a reminder recipient.
3. From the Zoom-in dialog box select the necessary parameters. For e.g. select the Recipient and Reminder Level check boxes.
4. Click Ok to display the reminder totals.
5. Right-click and click the Reminder Analysis Detail option and open the Reminder Analysis Detail window to view the break down of reminder total into the reminded items.