Acknowledge Customer Payment Orders

Explanation

The Acknowledge Customer Payment Orders activity is used to acknowledge payments. The acknowledgement of payments takes place retroactively, i.e., after the payments have been implemented in accordance with documentation from payment institutes. You can enter currency rate and fees for one or several invoices. The acknowledgement takes place for date, currency, and method of payment.

Prerequisites

This activity requires that confirmation of physical payment transfer, document or similar, has been received from the payment institute.

System Effects

As a result of this entry, the creation of payment can proceed. As payments are created within the system by using the Acknowledge Payment process, invoices and payments on account are removed from the various payment orders. However, no voucher is created until the Create Payment activity has been performed.

Window

Acknowledge Customer Payment Orders

Related Window Descriptions

Acknowledge Customer Payment Orders
Acknowledge Customer Payment Details
Enter Acknowledgement of Payment dialog box

Procedure

To Acknowledge Direct Debiting Payment:

1. Open the Acknowledge Customer Payment Orders window. Use the Query or Populate function to find the payments you want to acknowledge.
2. Approve and acknowledge each line by selecting it and clicking the right mouse button Enter Acknowledgement of Payment. In the Enter Acknowledgement of Payment dialog box, enter currency rate on acknowledgment, fee, fee in accounting currency, and cash account for fee in accounting currency where appropriate. Click OK.
3. To enter currency rates for individual invoices, click the right mouse button function Acknowledge Direct Debiting Details. The window that is accessed through this function is used to change payment amount and payment date for individual invoices. You can do this, however, only if the payment has not been confirmed. If the change must be made after the payment has been acknowledged, the acknowledgement can be removed.