Cancel Included Invoice Customer Payment Order Details

Explanation

The Cancel Included Invoice Customer Payment Order Details activity is used when all invoices and pre-payments for a specific customer payment order ID are to be cancelled. A customer payment order cannot be deleted before all included items are cancelled.

Prerequisites

This activity requires that the status for all included invoices and pre-payments in the actual payment order is set to Unacknowledged in Customer Payment Order Details.

System Effects

As a result of this entry, the invoices are removed from the direct debiting order and the order can be cancelled.

Window

Customer Payment Orders

Related Window Descriptions

Customer Payment Order Details

Procedure

To Cancel Included Invoice Direct Debiting:

1. Open Customer Payment Orders and Query or Populate for the actual payment order.
2. Select payment order and click the right mouse button function Details to access Customer Payment Order Details.
3. Mark each line and click the right mouse button function Cancel. When all lines are cancelled, exit the window.