Enter Customer Offset Transactions
Explanation
This activity is used to offset credit invoices, payments on
account, or existing parked payments against debit invoices.
Prerequisites
This activity requires that you have entered general information in the
Customer Offset
window,
General tab.
System Effects
As a result of this entry, invoices and payments on accounts are selected into the
Transactions
tab.
Window
Customer Offset
Related Window Descriptions
Customer Offset/General
Customer Offset/Transactions
Message
Procedure
To enter a customer offset:
- Click the
Transactions tab
in
the Customer
Offset window.
- Create a new record.
- If you want to enter an item for offset, enter the series and number in the
Series ID and No fields. The system will automatically populate the
Customer Identity field. If only one open installment exists for the invoice, the system will also automatically populate the
Installment ID field. When the installment ID displays or you manually enter it, the system will automatically populate the following fields. You can also select the items by right-clicking and clicking
Select Batch.
- If you want to enter a parked payment for offset, select the Parked
Payment check box and continue as in step 3.
- If you want to enter a new payment on account, select the New Payment
on Account check box. Enter the customer ID in the Customer Identity field,
the amount in the Amount field, and any text in the Text field.
- If you want to enter a new parked payment, select the New Payment on
Account and the Parked Payment check boxes. Enter the amount
in the Amount field and any text in the Text field.
- To write-off an amount, select a write-off code and a write-off amount. If the selected write-off code does not have send a write-off notice as the default, but you want to send a notice, select the
Print Write-off Notice check box.
- Continue entering the transactions until
the value in the Remaining Amount on Payment field is zero (0).
- Click Save to save all the details entered in both tabs.
- The
Message dialog box appears with
the details about
the created payment and the created voucher. Click OK.