Enter General Customer Offset Information

Explanation

This activity is used to enter general information used in a customer offset transaction. Examples of general information about the customer payment are payment date, voucher date, user group, voucher type, payment currency, and cash amount. In the first part of the window, there is general information, such as date and user group.

You can make offsets between customer debit and credit invoices, as well as between payments on account, payments in advance and invoices. Parked payments can also be offset. The offset function does not cause any cash flows in the cash accounts, and the total amount must always be zero (0). No voucher is created.

Prerequisites

There must be transactions to make offsets against.

System Effects

Offsets within the system are considered to be a payment.

Window

Customer Offset

Related Window Descriptions

Customer Offset/General

Procedure

To enter a new customer offset:

1. Select Customer Offset. Click on New beside the General tab.
2. Modify the values displayed in the Payment Date, Payment Currency and Curr Rate Type fields if required.
3. If you want to enter payment notes for the offset, right click and then click Notes, or double-click on the Notes check box to open the Payment Notes dialog box where notes can be entered.
4. Modify the voucher date if required.
5. If the user group with which you want to enter the offset is different to your default user group, use the List of Values to select the relevant user group ID for the User Group field.
6. Modify the value displayed in the Voucher Type field if required.
7. Save the information.