Create Work Order, Dispatch Order and Receive Order for CAMRO Shop Visit

Explanation

Use this activity to create a work order, dispatch order and receive order for a VIM serial.

The work order is used to create the work scope for the work order part's shop visit. The dispatch order is a type of customer order used when shipping the overhaul object back to the customer. The receive order is a type of purchase order used to receive the overhaul object from the customer into inventory.

Note: You can choose to only create a work order, create a work order and dispatch order or create all three orders at once in this activity.

Prerequisites

• The serial structure of the overhaul object must be in either the In Operation or Out Of Operation status.
• An agreement with the customer must exist.
• The customer must have been defined as an external customer in the Customer/Invoice tab. 

System Effects

• An complex assembly work order is created for the VIM serial and can be used to create the work scope for a shop visit.
• If selected, the dispatch order is created for the VIM serial.
• If selected, the receive order is created for the VIM serial.

Window

Shop Visit

Related Window Descriptions

Shop Visit
Complex Assembly Work Orders

Procedure

1. Open the Shop Visit window and query (F3) for your customer's ID.
2. Right-click anywhere in the header, and then click Create Work, Dispatch and Receive Order. The Create Work, Dispatch and Receive Order Assistant opens.
3. In the Reported By field, enter the ID of the user who entered the work order. Click List to select a suitable value.
4. Enter a short description of the fault that is to be corrected in the Directive field.
5. In the Maint. Org. field, enter the ID of the maintenance organization responsible for the work order. Click List to select a suitable value.
6. Enter the start and end dates for the work order in the Required Start and Latest Completion fields.
7. Click Next.
8. In the Agreement ID field, enter the ID of the agreement with the customer. Click List to select a suitable value.
9. In the Coordinator field, enter the ID of the user responsible for the dispatch and receive orders. Note: If you only choose to create a work order through this assistant, a value in this field is not required.
10. In the Part No field, enter the part number you want. Click List to select a suitable value.
11. The serial number of the part is automatically populated in the Serial No field once a part number is selected. If you want a different serial, click List to select from the available serials for the part.
12. Click Next to open the next step of the assistant.
13. In this step of the assistant, you can choose how you want to create the orders for your serial part by clicking the relevant option under Create Options;

• You can choose to only create a work order.
• Create a work order and dispatch order.
• Create all three types of orders, i.e. work order, dispatch order and receive order.

14. Click Finish.