Add Customer Warranty Type

Explanation

Use this activity to add customer warranty types to a customer warranty line. To create a customer warranty type, you can either use a predefined warranty type template or you can create one manually. Several warranty types can be connected to an object.

Prerequisites

• If you are using a template, the customer warranty type template should be defined in Customer Warranty Type Template.
• Warranty conditions should be defined in Warranty Conditions.

System Effects

As a result of this activity, customer warranty types are connected to the customer warranty line of the object.

Window

Functional Object
Serial Object

Related Window Descriptions

Customer Warranty

Procedure

1. Open the Functional Object or Serial Object window and click the Warranty tab.
2. Click on the second table (lower part of the window) and create a new customer warranty line (F5) or select an existing record.
3. Right-click, point to Customer Warranty and click Create/Edit. The Customer Warranty dialog box appears.
4. Use one of the following methods to add a warranty type:

• Click New to create a new warranty type or
• Click Template to use a predefined warranty type template.

5. Select one or more of the following check boxes: Material, Expenses, Fixed Price, Personal, or External.
6. Click OK. Once the customer warranty type is connected to the customer warranty line the Customer Warranty check box on the Warranty tab will be selected.