Create Serial Object from Customer Order

Explanation

Use this activity to create a new serial object from IFS/Customer Order. This can only be used in IFS/Service Management.

Prerequisites

System Effects

Window

Customer Order

Related Window Descriptions

Customer Order

Procedure

  1. Open Customer Order window and query for a customer order with the Planned status.
  2. Click the Order Line tab and create a new record.
  3. In the Sales Part field, use the List of Values to select the sales part number.  
  4. Select the Create SM Object check box. This box is selected by default if the Create SM Object check box in the Sales Part/Misc Part Info tab, is selected for the sales part.
  5. In the Sales Quantity field, enter the quantity.
  6. Save the information.
  7. Right-click and click Release. The status of the customer order is changed to Released. 
  8. Open the Quick Order Flow Handling window, and query for the released customer order.
  9. Change the status of the customer order from Released to Delivered, by right-clicking and clicking the available right mouse button options. They will be available in the following order: Reserve, Create Pick List, Report Picking, Deliver. Once the customer order is delivered, depending on the quantity entered on the customer order line, one or several serial objects are created and placed in the equipment register.