Cancel Customer Check Mixed Payment
Explanation
This activity is used to cancel a customer check including the
matching in Mixed Payment. The Cancel Customer check activity s needed if a
customer check which was cashed in Mixed Payment must be canceled while it s
not possible to cancel the complete Mixed Payment.
When cancelling a customer check a Cancellation Reason must be entered
to explain why the check has been canceled.
Prerequisites
In order to perform this activity:
- A mixed payment of
the Approved status should exist which includes a cashed customer check
(= a Customer Payment transaction with a document series ID and
payment doc no).
- Cancellation reasons must have been defined in the Check Cancellation Reasons
window.
- If you want to cancel a customer check
of another company or with matched items of another company, your user ID must be associated to
the other company and connected to the relevant user data in IFS/Accounting
Rules, User Related Data.
System Effects
- The Matching Canceled check box is selected in the Mixed Payment
transaction. The Mixed Payment can no longer be canceled.
- The customer check gets the Cancelled status and the the check
cancellation reason is shown in the Customer Check window.
- The matchings and the new items which were created with the check payment
are rolled back.
- A parked customer payment with the payment amount is created.
Window
Mixed Payment
Related Window Descriptions
Mixed Payment
Cancel Check
Procedure
To cancel a customer check in Mixed Payment:
- Open the
Mixed Payment
window and query for the mixed payment which includes the customer check
payment which you want to cancel..
- Highlight the customer payment transaction with the check number in the Transactions
tab, right-click and click Cancel Check.
- You get the information that the transaction will be canceled and that
the Cancel Mixed Payment function will not be available afterwards. Click
OK to continue.
- Select a check cancellation reason from the List of values in the
Check Cancellation Reason field in the Cancel Check dialog
box if the suggested default cancellation reason is not appropriate.
- Click OK to cancel the check. The Message dialog
box gives the information on the created payment and voucher.