Update Sales Part Prices from Customer Order Lines

Explanation

This activity is used to update prices on existing customer order lines that have not yet been invoiced. You can update the sales part prices for one or several customer order lines if the same customer, currency, and part number is selected. You must note however, that it is not possible to update the prices using the update function for customer order lines with the Price Freeze check box selected. Also note that update of rental lines can only be done if there are no open rental events created for the line.

To update the new price on the selected customer order lines, you can enter the new price with or without tax. Furthermore, you also have the option of updating or creating a customer agreement with the new price. 

Prerequisites

• A customer order line must have been created, but not yet invoiced. For rental lines, open events must not exist.
• The Price Freeze check box must be cleared for the customer order line. 

System Effects

• Price/Currency in selected customer order lines will be updated with the new price.
• The Provisional Price check box on selected customer order lines will be cleared.
• Based on the defined selection criteria, the customer agreement will be updated or created. 

Window

Customer Order Lines

Related Window Descriptions

Customer Order Lines
Update Sales Part Prices from Customer Order Lines

Procedure

1. In the Customer Order Lines window, query for the relevant customer order lines.
2. Select the customer order lines for which you want to update the sales part prices. Right-click on the selected order lines and then click Update Sales Part Prices.
3. Enter a new price with or without tax.
4. Optionally, select to update or create a customer agreement with the new price. Note that this is not available if there are  rental lines among selected lines.
5. If you choose to update only the customer order line, click Update CO Line(s) Only .
   Note: When this dialog box is opened, all the options except the Update CO Line(s) Only will be disabled. Once you enter the new price only other options will get enabled.
6. If you choose to update the price on the selected customer order line(s) and existing customer agreement used for that line, you must click the Update Existing Customer Agreement option.
7. You can specify the customer agreement ID in question or select from List of Values in the field next to the option.
8. If you choose to add the price to an existing agreement, click Add to Existing Agreement. In the field next to the option, enter an existing customer agreement or select a value from the List of Values.
9. If you choose to create a new customer agreement, you must click the Create New Customer Agreement option.
10. To confirm the entered selection criteria and close the dialog box, click OK.