Copy Service Contract
Explanation
Use this activity to create a new service contract by
copying existing information. You can choose to copy the SLA of the contract,
invoice plan settings, additional customers and service lines (maintenance or
vehicle). In addition you can choose to update
the dates of the new service contract to reflect the system date.
Prerequisites
A service contract should exist in the system.
System Effects
As a result of this activity a new service contract
will be created with the duplicated information. The new service contract will
receive the status Planned.
Window
Service
Contract
Related Window Descriptions
Service Contract
Copy Service Contract
Procedure
- Open the
Service Contract window and
query (F3) for the service contract that should be copied.
- Press F6 or right-click the window and then click
Copy. The
Copy Service Contract dialog box appears.
- Select one or more of the available check boxes
depending on the information you wish to copy. If no selections are made, only
the information defined in the header section of the
Service Contract
window will be copied.
- Enter a new contract identity.
- Click OK.