View Scheduled Plan

Explanation

This activity is used to view the scheduled plan for a work order. Once the work orders which are transferred to the Scheduling Engine are scheduled, an allocation plan is returned to IFS Applications. If the suggested plan is suitable you can assign the work order to the employee (referred to as resource in Mobile Workforce Management) who is to execute the work. If the suggested plan does not meet the requirements, you can choose to wait for the next broadcast of the plan or manually change the plan in the iSWB (Scheduling Work Bench, which is the web based user interface for Mobile Workforce Management. Note: If scheduling is done in the Scheduling Dispatch Service(SDS), the allocated work orders will be assigned (or unassigned) automatically to the employees suggested by the SDS based on the given scheduling rules. Therefore, the work orders that are scheduled by the SDS will be returned in the Assigned status and the Executed By field on the work order will be set to the suggested employee's ID.

The scheduled plan will include the following data as received from the Scheduling Engine:

• The suggested start and end dates for the work order (referred to as activity in Mobile Workforce Management).
• Whether the work order is fixed to the given start date and time.
• The duration (in hours) of the work order. The duration is calculated from the planned hours on the operations or if not available from the execution time set on the work order or lastly from the activity type (defined in Basic Data for Scheduling/Work Order/Activity Type) of the work order.
• The identity of the employee who is to execute the work, if this employee is set as a fixed resource for the work order. When a work order is transferred with a value entered in the Executed By field, this employee is transferred as committed to the Scheduling Engine.
• The identity of the employee who is suggested to be allocated to the work order.
• The status of the scheduled work order.
• The scheduling base value.
• The primary scheduling type that is assigned to the work order.
• The earliest time and/or the latest time the work order can be scheduled to start in order to meet the requirements of the primary scheduling type.
• The secondary scheduling type that is assigned to the work order.
• The earliest time and/or the latest time the work order can be scheduled to start in order to meet the requirements of the secondary scheduling type.

Prerequisites

To perform this activity, the work order must have been scheduled in the Scheduling Engine and an allocation plan must have been returned for it. If the work order could not be scheduled, an allocation will not be returned and the scheduling status will be set to Unallocated.

System Effects

As a result of this activity, the scheduled plans are examined and work orders can be assigned, if applicable.

Window

Scheduled Work Orders

Related Window Descriptions

Scheduled Work Orders
Prepare Work Order/Scheduling

Procedure

1. Open the Scheduled Work Orders window and query (F3) for the necessary work order number.
2. View details for the scheduled plan.
3. You can also right-click on the record and click Prepare to open a window with more details on the work order. Click the Scheduling tab to view the scheduled allocation.

Note: The Scheduling tab can also be opened from the following windows: Service Request, Report In Route Work Order, Historical Work Order and Historical Route Work Order.