Enter Mandatory Information, Work Request

Explanation

This activity is used to enter mandatory information for a work request, such as, maintenance organization, directive, and reported by.

Prerequisites

Information on the maintenance organization and employee should be defined in the Organization Basic Data window.

System Effects

As a result of this activity, a work request with a work order number is created. 

Window

Service Request

Related Window Descriptions

Service Request
Active Work Orders
Prepare Work Order
Prepare Work Order/General

Procedure

1. Open the Service Request window and create a new record (F5).
2. The WO Site field displays the user's default site. Use the List of Values to select another site the user is connected to, if appropriate.
3. Enter values in the Maint Org and Reported by fields. Use the List of Values to select suitable values.
4. Enter a brief description of the work in the Directive field.
5. Save the information (F12).

Note: You can also enter a new work request in the Active Work Orders and Prepare Work Order windows.